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Tips on Contract Staffing Firms

How to select the right firm for your organization
Now that your firm has decided to utilize the service of a contract staffing organization, you will need to choose a company that specializes in providing skill sets specific for your industry or type of operation. Additionally, a decision must be made on the type of service required to address your internal personnel needs. Is it a specialty project requiring a high-level contractor addressing a one-time need, a long-term contract assignment, or perhaps an immediate need to ultimately fill a permanent position either right away or in six months? Also, if it's a permanent position—or likely to become one—find out if the company will incorporate your interview questions to reduce internal time spent during the initial evaluation process.

Consider Your Options
There are literally thousands of contract staffing firms available that provide a wide-range in the market today. They range in corporate size from small operations to large multinational firms but keep in mind that a larger sized firm is simply an aggregate on multiple branch offices and recruiting delivery is the key. Use the web to research companies and contact those of interest requesting references. Ask questions concerning fees and the turnover rate among company executives, recruiters, support staff and contract employees. Invite a firm of interest to visit your organization to better understand your corporate culture, meet with managers on a one-on-one level and learn details about the services you are seeking to obtain. If you firm is seeking to staff a large project or function, request a presentation be provided to discuss process and results.

Also, find out if the company you are considering is a member is in good standing with the BBB as well as the staffing industry’s trade association. These members represent 15,000 offices and branches nationwide and members in good standing agree to conform to the staffing industry's highest standards of conduct from an ethics and business practice perspective. Additionally, member firms are current on the latest human resources developments and trends.

Many contract staffing firms provide evaluate a candidates initial "skills tests. In certain software languages or processes. Some provide specific skills enhancement opportunities web based tutorials. These offerings may assist in determining the "quality" of the candidates you receive. In addition to skills testing, find out if the contract firm conducts background checks and drug tests and the associated fees for these services.


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Understanding Your Needs

To get the absolute “right fit” for a contract or permanent person for a position, a recruiting firm must source and screen multiple candidates in their database of available candidates. A good recruiting organization relies on information obtained directly from you and your organization to assure the candidates you receive are indeed the tight fit for the project and your business environment. It is good practice spend time up front to answer these questions and make notes of the questions and your answers for future reference. This practice will help you get the right person for the job in a timely manner. If you need multiple positions filled, allow the firm to share their knowledge and experience to help your firm determine the number of employees you should secure for a project. Many firms often try to combine project roles to minimize the number of contractors on a project but this can result in lengthening recruiting time and increase cost. Allow the firm you select to work as your consultant and provide best practices enabling your firm to remain competitive.

There are three main types of job placements in the staffing industry

1. Temporary or contract, where you add a staffing employee on an interim basis
2. Contract-to-direct, where you add a contract employee until you're sure a spike in business will sustain itself or you want to
     make sure you have the right candidate for the job—if so, he or she becomes your employee
3. Direct hire or permanent, where you tell the contract firm what you're looking for, it selects candidates for interviews, and
     you hire the best one

Remember
The critical element in your relationship with a contract staffing firm is the quality of the contract employees and candidates you receive. Reliance on a reputable and capable staffing company can be an important management tool for your business. Research and analysis in advance will save your company time and money and will result in a long-lasting business relationship.